Privacy Policy

Last Updated: August 27, 2026

At Eyvorax, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or purchase from eyvorax.com (the “Website”).

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, create an account, or contact us, we may collect the following information:

Information You Provide

Full name
Email address
Mobile/phone number
Billing address
Shipping address
Order and purchase details
Payment and transaction details
Information provided when contacting our customer support
Any other information you voluntarily provide to us

Information Collected Automatically

When you browse our Website, we may automatically collect certain information, such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Products viewed
Time spent on our Website
Referring website or source
General Website activity and interaction information

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments and refunds
Deliver your products
Send order confirmations and shipping updates
Provide customer support
Respond to your questions and requests
Improve our Website, products, and services
Personalize your shopping experience
Detect and prevent fraud or unauthorized activity
Maintain Website security
Send promotional offers and marketing communications where permitted
Comply with applicable legal and regulatory requirements
Protect our rights, property, and customers

3. Payment Information

When you make a purchase through our Website, your payment may be processed by third-party payment providers.

Eyvorax does not normally store complete credit card numbers, debit card numbers, CVV numbers, PINs, or other sensitive payment credentials on its own servers.

Payment providers may collect and process payment information according to their own terms and privacy policies.

4. Sharing of Information

We may share your information with trusted third parties when necessary to operate our business and provide our services.

These may include:

Payment processing companies
Shipping and logistics partners
E-commerce and hosting providers
Website technology providers
Analytics providers
Marketing and advertising providers
Customer service providers
Fraud prevention and security providers

We only share information that is reasonably necessary for the relevant service.

We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our legal rights, customers, Website, or business.

We do not sell your personal information as a standalone product.

5. Cookies

Eyvorax may use cookies and similar technologies to provide, maintain, and improve our Website.

Cookies may be used to:

Remember your preferences
Keep products in your shopping cart
Understand how visitors use our Website
Improve Website functionality and performance
Analyze traffic and customer behavior
Support advertising and marketing activities

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.

6. Marketing Communications

If you choose to receive marketing communications from us, we may contact you by email, SMS, WhatsApp, or other available communication methods regarding:

New products
Offers and discounts
Sales
Collections
Promotions
Brand announcements

You can unsubscribe from promotional emails by using the unsubscribe link provided in the email.

You may also contact us at info@eyvorax.com to request that we stop sending promotional communications.

We may continue sending essential transactional communications, such as order confirmations, payment information, delivery updates, and important service notices.

7. Data Retention

We retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and completing orders
Providing customer support
Maintaining transaction records
Preventing fraud
Resolving disputes
Complying with tax, accounting, legal, and regulatory obligations
Enforcing our agreements and policies

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where legally applicable
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a privacy-related complaint or request

To make a privacy request, contact us at info@eyvorax.com.

We may request reasonable information to verify your identity before processing certain requests.

10. Children's Privacy

Our Website is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us at info@eyvorax.com so that we can take appropriate action.

11. Third-Party Links

Our Website may contain links to third-party websites, applications, payment services, or social media platforms.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing them with your personal information.

12. Third-Party Services

We may use third-party services to help operate our Website and business, including e-commerce platforms, payment processors, analytics services, advertising platforms, shipping providers, and customer support tools.

These third parties may process your information as necessary to provide their services and may have their own privacy policies governing the information they collect.

13. International Data Processing

Some third-party service providers we use may process or store information outside India.

Where applicable, we take reasonable steps to ensure that personal information is handled with appropriate safeguards and in accordance with applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, services, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

Eyvorax

Email: info@eyvorax.com

Website: https://eyvorax.com/

We will make reasonable efforts to respond to privacy-related requests and complaints within the time required under applicable law.

16. Consent

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular use of personal information, we will obtain the required consent.