Terms & Conditions

Last Updated: August 27, 2026

Welcome to Eyvorax. These Terms & Conditions govern your use of eyvorax.com and your purchase of products from our Website.

By accessing or using our Website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Eyvorax

Eyvorax is an online retail brand offering products through its Website at https://eyvorax.com/.

In these Terms & Conditions, “Eyvorax”, “we”, “us”, and “our” refer to Eyvorax. “You” and “your” refer to the person accessing our Website or purchasing our products.

2. Eligibility

By using our Website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement.
The information you provide to us is accurate and complete.
You will use our Website only for lawful purposes.
You will not misuse, disrupt, or attempt to gain unauthorized access to our Website or systems.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our Website are accurate.

However:

Actual product colors may vary depending on your device or screen.
Product images may differ slightly from the actual product.
Product availability may change without notice.
We reserve the right to correct errors, inaccuracies, or omissions at any time.

We do not guarantee that every product description or Website content will always be completely accurate, current, or error-free.

4. Product Availability

All products are subject to availability.

We reserve the right to:

Limit the quantity of products available for purchase.
Refuse or cancel an order where necessary.
Discontinue products without prior notice.
Correct pricing or product information errors.

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method, subject to our refund procedures.

5. Prices

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

The applicable price for your order will generally be the price displayed on the Website at the time you place your order.

Any applicable taxes, shipping charges, or other charges will be displayed during checkout where applicable.

6. Orders

When you place an order on our Website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another communication method.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or refuse an order for legitimate reasons, including:

Product unavailability
Pricing or product information errors
Payment issues
Suspected fraud or unauthorized activity
Incorrect or incomplete customer information
Shipping or delivery limitations
Other circumstances beyond our reasonable control

7. Payment

You agree to provide accurate and valid payment information when placing an order.

Payments may be processed through third-party payment providers.

Eyvorax does not guarantee the uninterrupted availability of any particular payment method and may add, remove, or modify payment options at any time.

If a payment is unsuccessful, your order may not be processed until valid payment is received.

8. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver your order within the estimated delivery period displayed during checkout or communicated to you.

Delivery times may vary depending on:

Delivery location
Product availability
Courier or logistics provider
Weather conditions
Public holidays
Natural events
Government restrictions
Other circumstances beyond our reasonable control

A delivery estimate is not a guaranteed delivery date unless expressly stated otherwise.

Once an order has been handed over to the shipping partner, delivery may be subject to the shipping partner's processes and timelines.

9. Incorrect Shipping Information

You are responsible for providing accurate shipping and contact information.

Eyvorax will not be responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or outdated information provided by the customer.

If a package is returned because of an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges may apply before the order is re-shipped.

10. Returns and Exchanges

Returns and exchanges are subject to the Eyvorax Return & Refund Policy available on our Website.

Before returning any product, customers should follow the applicable return instructions provided by Eyvorax.

Products may need to meet specific eligibility conditions, including requirements relating to:

Product condition
Packaging
Accessories
Tags or labels
Proof of purchase
Return timeframe

We reserve the right to reject returns that do not meet the applicable return requirements.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as reasonably possible at:

info@eyvorax.com

We may request photographs, videos, order information, packaging details, or other information to assess the issue.

If the issue is confirmed to be our responsibility, we will provide an appropriate resolution in accordance with our applicable policies.

12. Cancellation of Orders

Customers may request cancellation of an order by contacting us as soon as possible.

Cancellation may not be possible once an order has been processed, packed, or shipped.

If cancellation is accepted after payment has been received, any eligible refund will be processed according to our refund policy and applicable payment-provider timelines.

13. Intellectual Property

All content on the Eyvorax Website, including but not limited to:

Logos
Brand names
Product photographs
Product designs
Graphics
Images
Videos
Text
Website design
Product descriptions
Icons
Software
Other materials

is owned by or licensed to Eyvorax and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission.

The Eyvorax name, logo, and branding may not be used without authorization.

14. User Conduct

You agree not to:

Use the Website for unlawful purposes.
Attempt to interfere with Website operation.
Attempt to gain unauthorized access to our systems.
Submit false or misleading information.
Use automated systems to improperly access or scrape the Website.
Commit fraud or attempt fraudulent transactions.
Copy or misuse our intellectual property.
Upload harmful code, viruses, or malicious material.
Abuse our return, refund, or promotional policies.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

15. Promotions and Discounts

From time to time, Eyvorax may offer promotional codes, discounts, sales, or other special offers.

Promotions may have additional terms, including:

Expiry dates
Minimum order values
Product exclusions
Usage limits
One-time-use restrictions
Customer eligibility requirements

Promotions cannot be combined unless expressly stated otherwise.

Eyvorax reserves the right to modify or cancel a promotion where necessary.

16. Third-Party Services

Our Website may use third-party services, including payment providers, shipping companies, analytics services, advertising platforms, and other technology providers.

Your use of third-party services may be subject to the terms and policies of those providers.

Eyvorax is not responsible for the independent actions, policies, or availability of third-party services.

17. Website Availability

We aim to keep our Website available and functioning properly. However, we do not guarantee that the Website will always be:

Available without interruption
Free from errors
Free from viruses or harmful components
Compatible with every device or browser

We may temporarily suspend or restrict Website access for maintenance, security, technical issues, upgrades, or other legitimate reasons.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Eyvorax will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our Website or products.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Eyvorax and its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:

Your violation of these Terms & Conditions
Your misuse of the Website
Your violation of applicable law
Your infringement of another person's rights
Fraudulent or unauthorized activity associated with your account or order

20. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

By using our Website, you acknowledge that you have reviewed our Privacy Policy.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

22. Changes to These Terms

Eyvorax may update or modify these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms are posted on the Website, unless otherwise stated.

You are responsible for reviewing the Terms periodically.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

23. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, while the remaining provisions will continue to remain in effect.

24. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our Website, constitute the applicable agreement between you and Eyvorax regarding your use of our Website and purchase of our products.

25. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Eyvorax

Email: info@eyvorax.com

Website: https://eyvorax.com/